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Terms & Conditions

The Terms and Conditions of trade of Burton Training Solutions Ltd (hereafter called the Company) are contained herein. Quotations are made and orders accepted subject to these Terms and Conditions. If any document placing an order on the Company includes or refers to other terms or conditions of contract then these shall not apply unless agreed in writing by the Company. No addition to or variation of these conditions will bind the Company unless it is specifically agreed in writing signed by the Director of the Company.

These terms and conditions will form the basis of all contracts with the Company, unless otherwise specified in writing by the Company.

All reservations should be confirmed by the client to the Company in writing, and accompanied by an official purchase order or purchase order number.


Where the training being provided is other than theoretical, delegates must provide their own equipment as per the pre-requisites for the course. Hardwearing work clothing is most appropriate for Fork Lift Truck training.

Delegates must be physically fit, the onus is entirely with the employer of the delegate to ensure his or her fitness to undergo training and the Company can not and will not accept any responsibility in this regard.

Equipment must not be removed from the training environment. Any damage caused by wilful misuse or misconduct will be invoiced to the client.

Certificates are issued by the Company to those delegates who successfully complete the training and have passed the Operating Skills tests approved by the company. Certificates are NOT issued purely for attendance.

Delegates are required to be punctual at all courses and sessions. Delegates arriving late may be refused entry onto the course. The Client will be liable for all costs of the training where delegates arrive after the course has commenced and have been refused entry.

Consumption of alcohol is not permitted during training, nor should it be consumed immediately prior to training. If there is any evidence of such, trainers are obliged to refuse to train the delegates.

Should any information or data supplied to the Company for the preparation of the quotation prove to be insufficient or inaccurate the Company reserves the right to amend the quotation to cover any cost difference.

Unless otherwise indicated written quotations remain firm for 30 days. The Company reserves the right to vary its standard prices, and its services which will be supplied at the Company’s prices applicable at the time of delivery.

Course fees for all courses must be paid within 7 days of the date of the invoice unless otherwise specified in the quotation or other agreement. The Company reserves the right to charge interest at the rate of 4% per annum over National Westminster Bank base rate on the invoice price from the due date until the date the Company is in receipt of funds. The Client shall not be entitled to make any deduction from price in respect of any set-off or counterclaim.

The Client shall use his best endeavours to ensure that any premises in which the Company’s employees servants or agents may have to work are safe and without risk for them. All known risks must be clearly identified and marked by the Client.

The Company reserves the right to charge a cancellation fee in respect of courses already confirmed. Notice of all cancellations must be in writing and the following terms apply: –

Cancellation 30 days or more prior to the course start date 50% fee payable
Cancellation 29-14 days prior to course start date: 75% of fee
Cancellation 13 days or less prior to course start date: Full fee payable
Delegates who fail to attend for any reason: Full fee payable

Substitute delegates will be welcome at any time before the course start date with no penalty charge.
If for any reasons beyond their control, The Company cancels a course without notice The Company will not be held liable for any costs incurred by the client as a result of such cancellations. Should it become necessary for The Company to postpone all or any part of a course, due to circumstances beyond their control, then mutually agreeable date/s will be chosen on which to complete the course. The Company will not be liable for any costs incurred by the client for such actions.

Burton Training Solutions Ltd are an independent Training Provider. Courses are delivered in line with the best practice. The company reserves the right to make changes to the advertised course content without prior notice.

English law shall apply and any dispute shall be settled by English Courts. These terms and conditions do not affect any statutory rights available to the client.